Refund Policy

We want you to feel confident in your purchase. If you’re not satisfied with your Novamira Nutrition product, please contact us within 30 days of delivery and we’ll be happy to help.

Returns & Refunds

• Products must be returned unused and unopened to be eligible for a refund.
• If your product arrives damaged, defective, or incorrect, please contact us and we’ll make it right.
• Approved refunds will be issued to your original payment method.
• Original shipping charges are generally non-refundable unless the item arrived damaged, defective, or we made an error with your order.

How to Request a Refund

Email us at contact@novamiranutrition.com with your order number and a brief description of the issue. We’ll provide instructions if a return is required.

Refunds are typically processed within 5–10 business days after approval, although your bank or payment provider may require additional time to post the refund.

Novamira Nutrition reserves the right to refuse refunds for returns that do not meet the conditions outlined above.